We are trying to ensure that patients see the correct clinician for their medical need, therefore, we may need to ask you the reason for your request for an appointment. If you prefer not to say, your wishes will be respected.

Latest News

Please see our Data Protection Privacy Notice for Patients

New self referrals available - Physio & Lets Talk Wellbeing

You can now self refer to physiotherapy for muscle and joint problems without needing to see your GP

Lets Talk Wellbeing Self referral are also available.

Self Referrals

Have your say - join our Patient Participation Group

We value your feedback - take The Friends & Family Test

pharmacy first

Do you pay for your Prescriptions?

If the answer is NO.  Are you suffering from any of the following?

•  Allergy•  Hay fever
•  Athlete’s Foot•  Conjunctivitis
•  Constipation•  Diarrhoea
•  Earache•  Haemorrhoids
•  Headlice•  Insect Bites/Stings
•  Sore Throat•  Teething Pain
•  Threadworm•  Toothache
•  Thrush (Vaginal)•  Verruca’s
•  Warts

Stay Well - Think Pharmacy First

Helping you to help yourself

If the answer is YES to any of the above, then you DO NOT need to see a GP.  Choose from one of the Chemists listed in the link below and they will be able to prescribe you medication that the GP would offer you FREE OF CHARGE.

Pharmacy First

Pharmacy First’ is also available to patients who pay for their prescriptions.  Many over the counter preparations are cheaper than paying for a prescription.
A Pharmacist will refer you back to the surgery if they think you need to be seen by a GP.
When making an URGENT Appointment.
The Doctors kindly ask that you give the Receptionist a brief description of your problem, to enable them to direct you to the most appropriate Clinician.  
However, we do understand if you  DO NOT wish to disclose this.

Why does the receptionist need to ask what’s wrong with me?

It is not a case of the receptionists being nosey!
The reception staff are members of the practice team and it has been agreed they should ask patients ‘why they need to be seen’. Reception staff are trained to ask certain questions in order to ensure that you receive:

  • The most appropriate medical care,
  • From the most appropriate health professional,
  • At the most appropriate time.

Receptionists are asked to collect brief
information from patients:
1. To help doctors prioritise house visits and phone calls
2. To ensure that all patients receive the appropriate level of care
3. To direct patients to see the nurse or other health professional rather than a doctor where appropriate.
Reception staff, like all members of the team, are bound by confidentiality rules

  • Any information given by you is treated strictly confidentially.
  • The Practice would take any breach of confidentiality very seriously and deal with accordingly.
  • You can ask to speak to a receptionist in private away from reception.
  • However if you feel an issue is very private and do not wish to say what this is then this will be respected.

Thank you for your support.

Minor Injuries Service

Our Minor Injury Service offers a local , fast and reliable alternative to A&E for minor injuries  We are able to treat the following injuries:


Please contact the surgery and ask for a minor injury appointment.

Millview Car Park Information 

Millview Car park is managed by CPS Midlands Limited. Anyone unlawfully parking will initially be fined £75.

You can obtain a Temporary parking permit from reception to use whilst you are at the surgery. The permit has to be displayed in full view in your vehicle.

Millview Surgery cannot be held responsible for any damage to vehicles left in the car park. Patients park at their own risk.

For further information go to

Research Active Practice

Millview Surgery is research active conducting high-quality clinical research helps us to keep improving NHS care by finding out whichtreatments work best.

In this practice, you might be asked to take part in a clinical research study. Alternatively, ask our staff about clinical studies suitable for you.  Taking part in a clinical research study is voluntary and can be a rewarding experience.

To find local clinical research studies, go to :

Millview Surgery is working in collaboration with the Clinical Research Network: East Midlands (CRN:EM). The CRN:EM is part of the National Institute for Health Research (NIHR) and is focused on enhancing and promoting research, ensuring that it is conducted in line with ethical procedures and for patient benefit. There is a local team working within Nottingham City and Nottingham County, facilitating research within primary care.

Millview Surgery can choose to be involved in appropriate and relevant research studies, focused on enhancing patient care and working on studies that are of particular interest and need for their patient population. The primary care team surpassed recruitment expectations in the financial year of 2014-2015 and this could not have been done without the support of local practices and the engagement from patients in these areas.

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